In the very unlikely event you are unhappy for any reason, we offer a 100% money back guarantee. We will replace or refund your money, whatever you choose.

All we ask is that the goods still be in a saleable condition, in original packaging and are not damaged. The refund is for the item only and does not include freight charges.

We do not take any responsibility for items lost in transit and recommend you consider insuring the return shipment.

Changes To This Policy
Changes may be made to this policy from time to time. You will be notified of substantial changes to this policy through an announcement on the site.

Contact Information
If you have any questions about this policy or about this website, please feel free to contact the site administrator sales@goodsoulwines.com.au